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Artwork, turnaround, proofs, and shipping: the short answers.
Print-ready PDF is best. We also accept high-resolution PNG, JPG, TIFF, AI, and PSD. Include 0.125" bleed and keep text 0.125" from the trim edge.
Place your order and upload artwork before 11:00am local time and your job is ready the same afternoon, whether that's local pickup in Toronto or same-day shipping. We'll email you as soon as it's ready.
Yes. Every order gets a free pre-flight review for resolution, bleed, fonts, and color space. If something looks off we email you before anything prints.
Same-day on hundreds of products; 2–4 business days is standard for most items; large-format and specialty finishes may take longer. The estimate is shown on each product page.
Digital proofs are included. Hard-copy proofs are available for a fee on business cards, brochures, and packaging; just add a note at checkout.
If your order arrives with a manufacturing defect or doesn't match the approved proof, we reprint or refund it. Reach out within 10 business days of pickup or delivery.
Yes, we ship Canada-wide. Standard items ship for a flat $9.99 anywhere in Canada, and free on orders of $199 or more before tax. Oversize items are sold by custom quote: request one on the product page and we reply with a single delivered price. Local pickup in Toronto is always free.